It’s almost coming to the end of another year, and that is a time for reflection on many things.
The more I do this work, Parent Boss Life, and the more I speak to people, the more I realise that Leigh & I think differently to other people.
And the simplest way to sum this up, I think, is to explain that we view many people and their actions through the lens of;
“Are you a 20th-century person, or are you a 21st-century person?”
What do I mean by that, you ask?
Well, a 20th-century person to me is a person who likes the way things were.
- Certain gender roles in the home.
- Certain hierarchy in the workplace.
- Certain traditions you have to do on holidays like Christmas every year.
- Traditional sports that your kids ‘should’ be growing up and playing.
- Certain places that you go to holiday, every year.
- Certain things that came from when they grew up, that have become a part of their daily lives and how their family operates.
When I class a 21st-century person, I see people who have deviated from this to another way to do things and are forging their path.
I mean things like;
- Childcare/breadwinner roles being flipped or shared in households.
- Outsourcing of day to day household tasks that no one has time to do or, more importantly, wants to spend their downtime doing.
- Parents want to have more control over their work schedule to be more hands-on at home and be more present in their kids’ activities.
- More collaborative, open ways to lead a business, where bosses share knowledge with everyone.
- Mental health and time away from the job are just as important as work time, to ensure that as bosses, we are taking care of the whole human being that works for us.
- Taking some time off school now and then to have an adventure. We know that kids learn by doing, seeing and experiencing just as much, if not more, than studying it in a book.
- Not spending time on special holidays with family members, who are toxic to you and your family, and cause drama.
- Instead, spending time with loved ones (family or not), instead of ‘having’ to spend time with someone because they are family.
- Encouraging kids to do what they want to do, not play the sport you played or join the club you did, because you envisioned ‘going to footy’ together when they were little.
- Spend that time together doing whatever is their ‘thing’ and learning about the little people you created.
Time is marching along quickly.
We are 22, almost 23 years into the 21st century. More than 1/5 of the new century is gone.
And yet, there are many out there who are happy living life the way their parents raised them, raising their own families the same way.
And if that works for you and you are living your best life, then have at it.
We get one go at this, and if you are living your life the best way you can, you are living a great life.
Suppose, though; you are finding that living the 20th century way is not working for you in the 21st century.
It makes you stressed, tired and wondering if there is a better way to ‘make it all work.’
In that case, it may be worth you opening your mind for a bit to see if adopting a different way to do things.
Either just one item or a WHOLE new lifestyle, can work better for you.
Here are a few ways to think differently about things at home:
We all need to eat, and I have to be the one to do the grocery shopping.
No, you don’t.
Time is precious, and going to walk in a grocery store to get our food is not a good return on time spent, in my opinion.
We need food – we don’t have to be the ones to get it.
We use home grocery delivery and save at least 1 hour per week without pushing a trolley up and down an aisle anymore.
2. I can’t sit down and chill when there’s so much to do.
Yes, you can.
Why does everyone else in your family get the chance to chill and relax, and you don’t?
It’s not up to you to do every chore in the whole household. There is a number of you living in the house.
If your kids aren’t the ages where they can do their bit, then, EVEN MORE, you DESERVE someone to help you. Like hiring a cleaner. Or dividing up the chores.
You do not have to be an exhausted, frazzled parent for 20 years to show that you love your family.
That old-fashioned idea where parents (particularly mothers) have to kill themselves for their family to ‘prove’ they love them can very, very firmly stay in the 20th century! It for sure doesn’t belong in the 21st century!
When I am exhausted, I am crabby, have no patience, am snappy, and unpleasant. I am no fun to be around!
Knowing that, if everyone else chills on a Sunday afternoon, so do I.
Give yourself permission to do the same.
Put your feet up. Relax, have a read, a snooze or watch a movie. Go for a walk. What is your thing?
21st-century parents know that their health is essential for everyone. Their kids and spouses need them to be healthy, including mental health.
The wheels of this Parent Boss Life fall off when we are sick, so rest when you can.
3. I don’t have to teach all my kids the same chores.
Yes, you do.
In a 21st century household, all household members contribute to its smooth daily running. Chores are shared. Meal prep is shared.
Each person in the family can take care of themselves, and they all pitch in to make light of everything that needs doing.
Of course, kidlets need to learn all this, but gender has no role in these roles. Everyone needs to know how to cook, clean, do laundry, care for animals, do shopping, ironing etc.
Our kids will learn it all because it doesn’t matter if they go out into the world a boy, a girl, or a non-binary person, certain things have to be done in life to allow us to live, and each of our kids will know them.
They will be functioning members of society; they’ll look after themselves, be self-sufficient, and look for that same ability in their life partners so that ‘life’ is shared.
I always say I never want to look in the eyes of my daughter-in-law or son-in-law and apologise that I haven’t taught my children something that is then making it difficult to live with them further down the track.
That’s not fair.
Those days where someone carries another are over.
Relationships, marriages and households in the 21st century are more about collaborative teams.
Everyone pitches in and does their share, sharing the burden.
No longer letting one person stagger along with the heavy load of doing it all, while others around them pretend not to see.
Here are a few ways to think differently about things in business:
If I want things done right, I have to do them myself.
No, you don’t.
This thinking ties you to your business and stops you from having the freedom of time that a business is supposed to give you.
If you HAVE to do everything in your business, you really only have a job you own.
By having staff help you with the day to day things, you can focus on spending your time doing things that grow your business and having more free time to spend with your loved ones.
Making money while being with your family is why you have a business in the first place. It should be the goal for setting up your business day-to-day.
2. The customer is always right.
Yes, to a point.
Customers are the lifeblood of a business, and we need to give them the best possible experience we can when they shop with us.
Unfortunately, things go wrong sometimes. It is then up to us to fix it as best we can and keep the customer happy.
Alas, sometimes the customer is not pleased. And it can get to a point where they become abusive and threatening.
In our store, as soon as you start belittling or yelling at our team, you are no longer right, and the staff member doesn’t have to help you anymore.
You need to calm down, speak respectfully to our team, and we will gladly help you resolve the issue if we can. If you continue to yell and be disrespectful; then you have to leave.
In the 21st century, as bosses, we have a duty to our team’s mental health and safety to make sure that they are not being abused in the workplace.
Customers who think staff should take anything they want to dish out belong back in the 20th century.
3. You can’t fire customers.
Yes, you can.
If customers are abusive, or you have tried to talk to them about a particular procedure, like ordering ahead of time to get a discount, and they don’t do what you need them to do, you can let them go.
We had a wholesale client who got a discount when they ordered ahead. Unfortunately they continually forgot to order ahead to receive the discount. The first time they forgot, we let them go and gave them the discount anyway, because, you know, life happens to us all.
But they then expected it all the time. So we told them no. When they jumped up and down, I told them they weren’t honouring our deal and I couldn’t give them the discount.
Not ordering ahead meant they were trying to take our retail stock that we charged full price for.
I told them they needed a wholesale bakery, not a retail bakery like ours, and we will never discount for wholesale if we can sell it retail.
Why would we? So the surprise on their face when I let them know that we weren’t the best option for them was funny, in hindsight.
But why would you turn away a customer?
Other customers heard our conversation and one said to me afterwards, “I’m so surprised that you said they should go elsewhere. Why would you turn them away?”
And I said to the customer, “We are a retail bakery. Our main focus is to stock all our customers’ products in our bakery, so that customers like you can get them when you want them.
- IF we have some spare time, we take on wholesale customers, but only in a secondary case.
- In my experience, wholesale customers want something different from what you make everyday. Something specific to them.
- Then they want it at a particular time, which creates pressure on our store production times.
- Then they want it at a discount for ordering through you. It’s extra work at a lower return, so that is why it isn’t our focus.”
- And the customer goes, “Huh, I never thought of it like that. I just assumed all customers were the same.”
But, as business owners, we know they are not. So try to work with the difficult ones, but in the end, don’t be afraid also to let them go.
A 21st century Parent Boss looks at ALL the things required on the life side and the business side and sets their life up doing the tasks they like best and getting help with the things they don’t.
They have flexibility built into their timeline, so they can adapt and change as needed, and their stress levels are lower because they have this ability to move.
They understand that they can’t do everything themselves, and more importantly, they don’t want to.
Why work and push themselves to death when, with a mental adjustment, they can set up a 21st century Parent Boss Life that works for them and their family?
And it can work for you too.
Here’s some ways it can work:
We discuss how you can leave 20th century ideas behind in our FB group – PB Network.
Connect with other Parent Bosses and find out how they are living a 21st century life and taking back control of their time and their life.
Or, if you love this concept and you want to ditch 20th Century thinking in your Parent Boss Life, then join us on our next 90 day Mastermind.
Over 90 days, we walk along side you to implement 21st century thinking in your business and your life.
It is tailored specifically to you and your circumstances and aims to have you both working together to implement these changes.
Find out more here.
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